Appointments

We always aim to offer first appointments within 2-3 working days and can often accommodate same-day appointments for urgent cases.

The duration of all appointments for private clients is 40 minutes, whilst appointment times for NHS and private medical insurance clients may vary depending on treatment. Click here to find out more about what to expect at your first appointment.

Please call 01664 822234 for appointments

All treatments are strictly by appointment only.

Cancellation policy

We request that 24 hours notice/1 working day is given for cancellation of appointments.  A cancellation charge of £30.00 will apply to all appointments that are missed or where insufficient cancellation notice has been given.

Opening times

Monday:  8.30am – 9.00pm

Wednesday:  8.30am – 6.00pm

Tuesday, Thursday and Friday: 8.30am – 4.30pm

Saturday:  9.30am – 1.00pm

Prices

Initial assessment – approximately 40 minutes at £48

Follow up treatments – approximately 40 minutes at £45

Domiciliary Visit – £70.00  ( an additional £5.00 petrol fee added for visits between 5-10 miles from  the clinic).

Insurance claims – Please tell us your provider and claim/reference number

NHS patients – free of charge after GP referral

Payment

The preferred methods of payment are recognised credit and debit cards (excluding American Express), cheques and cash.

Payments are made at the end of each appointment unless you are making a pre-approved claim under your private medical insurance policy or if you have been referred directly to us by your GP within the Rushcliffe area (under contract with the Rushcliffe Clinical Commissioning Group) or from Long Clawson Surgery (under contract with the East Leicestershire Clinical Commissioning Group).

NHS

Patients can be seen on the NHS only if referred to us by their GP if registered in the borough of Rushcliffe or under Long Clawson Surgery.

Private Medical Insurance

We are associated with all major insurance companies including AXA, BUPA, Aviva, Simply Health and PruHealth. Please contact your insurer BEFORE your initial assessment as some insurers may request a GP referral in order to pre-authorise physiotherapy treatment. You will need to provide us with a valid authorisation number from your insurer before your treatment is carried out. If you do not produce a valid authorisation number prior to treatment then you will be required to pay personally for your treatment. We are always happy to provide receipts and invoices for treatments to reclaim the cost, where appropriate and permissible.

Parking

The clinic is just five doors down from The Plough Inn public house and the landlord has kindly agreed that patients of The Vale Clinic can use The Plough’s car park free of charge at all times.

Although on street parking is available outside the clinic – and all along Main Street – we would nevertheless kindly request that patients help to keep village congestion to a minimum and refrain from parking there. All village residents will greatly appreciate your kind cooperation in this.

How to find us

How to get here

The Vale Clinic is conveniently located in the village of Hickling near the A46, A606 and A52, approximately 10 minutes drive from Keyworth and 15 minutes from Bingham, West Bridgford or Melton Mowbray.

Once in Hickling village you will find Carneal Cottage midway between the Parish Church and the Plough Inn – where free parking is available.

Please enter the clinic via the side door, down the passage on the right hand side of the building.